How many times has Krish Subramanian spoken at SaaStock?

Krish Subramanian has spoken at SaaStock 6 times between 2016–2024 — including 1 keynote, 2 fireside chats and panels, and 0 podcast interviews.

What did Krish Subramanian speak about at SaaStock?

"5 Life-long Lessons From Building a Unicorn: With Krish Subramanian, Co-founder & CEO of Chargebee" at SaaStock USA 2024; "Traction - GTM Motions to Get to £1M" at SaaStock Europe 2024; "Efficient Growth for Max Profitability - Where to Focus?" at SaaStock Europe 2024; "5 Life-long Lessons From Building a Unicorn: With Krish Subramanian, Co-founder & CEO of Chargebee" at SaaStock Europe 2024; "The New Normals in Customer Experience" at SaaStock Europe 2017; "Customer Success Metrics That Matter" at SaaStock Europe 2016

What is Krish Subramanian's most-watched SaaStock talk?

"Customer Success Metrics That Matter" delivered at SaaStock Europe 2016 has 12,356 YouTube views.

All speakers

SaaStock speaker

Krish Subramanian

Founder / CEOCo-founder & CEO, Chargebee

Appearances: 6
Years: 2016–2024
Main stage: 3
YouTube views: 12,728

Krish Subramanian, Co-founder & CEO at Chargebee has made 6 SaaStock appearances between 2016 and 2024, speaking at SaaStock USA 2024, SaaStock Europe 2024, SaaStock Europe 2017, and SaaStock Europe 2016. Talks include "5 Life-long Lessons From Building a Unicorn: With Krish Subramanian, Co-founder & CEO of Chargebee", "Traction - GTM Motions to Get to £1M", "Efficient Growth for Max Profitability - Where to Focus?". This page collects every recorded SaaStock keynote, fireside chat, panel, and podcast appearance by Krish Subramanian.

Most-watched talk

Customer Success Metrics That Matter

Panel · SaaStock Europe 2016 · Dublin · 12K YouTube views

Thanks for remaining for our panel today we're going to talk about customer success metrics that matter. I am Helen Crowley and I'm VP of customer success at Socialbakers which is a social media analytics company based in Prague. We have about three hundred and forty people working at Socialbakers over two thousand five hundred clients or customers I should say and. I have a great panel here full of different types of businesses and slightly different customer success roles. And one of the reaso…

About Krish Subramanian

Who is Krish Subramanian?

Krish Subramanian is the co-founder and CEO of Chargebee, the subscription-billing and revenue-management platform he started in 2011. An engineer by training with around a decade of industry experience before founding the company, he set out alongside three co-founders less to chase a single idea than to learn how to build a real organization — inspired in part by Joel Spolsky's Fog Creek Software and the Joel on Software blog.

Born out of the southern Indian city of Chennai, Chargebee scaled its way into the unicorn club under Krish's leadership. By the time he returned to the SaaStock stage in 2024, the company he describes had grown from four co-founders into a $3.5B business serving over 18,000 customers, making him one of the most prominent voices in Indian-founded global SaaS.

Krish is a recurring SaaStock speaker, appearing from 2016 through 2024 across keynotes, panels, roundtables, and fireside chats. He returns again and again to the themes of customer experience, customer success metrics, go-to-market traction, and efficient growth. This page collects his recorded SaaStock talks, with transcripts.

About Chargebee

Chargebee is a subscription-management and recurring-billing platform that helps SaaS and subscription businesses handle pricing, invoicing, revenue operations, and the full lifecycle of recurring customer relationships. Founded in 2011 in Chennai, India, it grew alongside the broader rise of the subscription economy.

From four co-founders, the company scaled into the unicorn club — a $3.5B business with more than 18,000 customers by Krish's 2024 account. Its story is one of the standout examples of a globally competitive SaaS company built out of India.

Across his SaaStock appearances, Krish frames Chargebee's growth through a customer-driven lens — emphasizing customer experience, the success metrics that actually matter, and go-to-market motions that get companies to their first million and beyond without sacrificing profitability.

Key lessons from Krish Subramanian's talks

Build a company, not just an idea. Krish is explicit that he and his co-founders came together to learn how to build an organization. The reference point was Joel Spolsky's Fog Creek Software — a team built for a company, not merely an idea in search of one.

Bias toward customer-driven. As a founder-CEO you'll always be on a spectrum, wearing multiple hats, but Krish's stated default is to lean strongly customer-driven. That orientation runs through his 2017 keynote on the new normals in customer experience and his 2016 panel on the customer-success metrics that genuinely matter.

Pursue efficient growth, not growth at any cost. His 2024 roundtables — on GTM motions to reach the first £1M and on efficient growth for maximum profitability — treat traction and profitability as a single question: where to focus so that growth compounds without burning the business.

Lessons come from stories and values. Krish presents the founder journey as a set of life-long lessons — the kind he believes aspiring startups need to hear and act upon for their own journey, rather than a tidy playbook to copy.

Company

Chargebee — at a glance

Company	Chargebee
Founded	2011
Headquarters	Chennai, India
Category	Subscription management & recurring billing
Co-founders	Four
Scale	$3.5B business with 18,000+ customers (as of his 2024 SaaStock talk)

Figures are drawn from Krish Subramanian's SaaStock talks and public company information.

Topics covered

What Krish Subramanian speaks about

Subscription billing
Customer experience
Customer success metrics
Go-to-market motions
Efficient growth
Building a unicorn
Company building
Customer-driven product

In their words

Top quotes from Krish Subramanian

“My bias would be strongly toward customer-driven.”
— SaaStock USA 2024 — 5 Life-long Lessons From Building a Unicorn
“A story that started out with four co-founders later evolved into a $3.5B business with over 18,000 customers.”
— SaaStock Europe 2024 — 5 Life-long Lessons From Building a Unicorn

Keynotes