SaaStock Europe 2017 · Dublin, Ireland

1,364 founders, 663 companies, one day.

The first SaaStock to break 1,000 attendees and the single richest pre-2022 SaaStock by YouTube view count. Five talks crossed 17,000 views, anchored by TravelPerk's customer-onboarding framework, Mark McLeod on selling to SMEs, David Skok on the SaaS founder's journey, Steli Efti on designing a killer sales call, and Hotjar's $0-to-$10M growth engine.

RDS Simmonscourt · Dublin, Ireland · Sep 20, 2017

Attendees
1,364

From the event

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Featured speakers

These were the most popular keynotes.

SaaStock Europe 2017 Speakers

Featured speakers at SaaStock Europe 2017 included Jean-Christophe Taunay-Bucalo (Chief Revenue Officer, TravelPerk), Mark McLeod (Founder & Managing Director, SurePath Capital Partners), David Skok (General Partner, Matrix Partners), Steli Efti (CEO & Co-founder, Close.io), David Darmanin (Founder & CEO, Hotjar), and Tope Awotona (Founder & CEO, Calendly).

Featured talks

Watch the recordings.

All SaaStock Europe 2017 talks

How to create a customer onboarding framework

Jean-Christophe Taunay-Bucalo · Chief Revenue Officer, TravelPerk

The most-watched SaaStock 2017 talk at 25,518 views. TravelPerk's CRO — formerly the operator who scaled Eventbrite's sales and customer success — on why "the one thing all SaaS companies have in common is that unless they do the right onboarding, customers will see no value in the software," and the framework he built across both companies.

How to build a massive SaaS business selling to SMEs

Mark McLeod · Founder & Managing Director, SurePath Capital Partners

24,207 views. Mark McLeod — 14 years CFO at VC-backed startups including Shopify and FreshBooks, then GP at Canada's largest seed fund, now running SurePath Capital Partners — on the scaling strategies that actually work for SaaS companies selling to small and mid-sized businesses.

The SaaS founder's journey: What matters at each stage

David Skok · General Partner, Matrix Partners

24,020 views. Matrix Partners' David Skok — author of the forEntrepreneurs blog — uses a three-phase diagram to simplify what is normally one of the hardest CEO questions: at each stage of the journey, what should you focus on, and how do you drive total alignment across the team on what matters?

Who was in the room

Who attended SaaStock Europe 2017.

1,364 attendees from 672 unique SaaS companies — more than double the inaugural year. SaaStock 2017 was the second edition and the moment the conference outgrew its single-day, single-stage origins.

Around the conference

Side Events and Experiences

Welcome Party

Opening-night reception · September 19, 2017

624 attendees

The largest SaaStock pre-conference party of its era — 624 founders, investors, and operators gathered the evening before day one at a Dublin venue.

After Party

Closing-night reception · September 20, 2017

321 attendees

The official closing-night party at SaaStock 2017 drew 321 attendees to keep the conversations going after the mainstage closed.

SaaSociety 2017

Invite-only retreat · 2017

75 attendees

The second SaaSociety — 75 senior SaaS founders and operators gathered for the invite-only retreat that runs alongside the main SaaStock program each year.

Summer Party

Pre-event SaaS gathering · June 2017

185 attendees

The SaaStock Summer Party — 185 attendees at a mid-year SaaS founder gathering in Dublin in the run-up to SaaStock 2017.

Tracks & themes

What we covered

Customer onboarding and retention

TravelPerk's Jean-Christophe Taunay-Bucalo with the most-watched 2017 talk on building a customer-onboarding framework, plus Typeform's David Apple on the retention story they presented to their last board.

Scaling sales and selling to SMEs

Mark McLeod (SurePath, ex-Shopify/FreshBooks CFO) on building a massive SaaS business selling to SMEs, Steli Efti (Close.io) on designing a killer SaaS sales call, and Jacco van der Kooij (Winning by Design) on "The Art of Making Love" — sales as a science.

The SaaS founder's journey

Matrix Partners' David Skok with the canonical three-phase founder-journey framework, Hotjar's David Darmanin on the $0-to-$10M growth engine, Calendly's Tope Awotona on the hybrid B2B/B2C pivot, and ConvertKit's Nathan Barry on using direct sales to bootstrap to $8M ARR.

Pricing, metrics, and the State of SaaS

Patrick Campbell's annual State of SaaS keynote — by 2017 drawn from over 6,000 SaaS companies — anchored the pricing and monetization track. Patrick Campbell, Christoph Janz (Point Nine), and Philippe Botteri (Accel, in conversation with Qualtrics CEO Ryan Smith) framed the European SaaS pricing playbook for the year.

Venue

RDS Simmonscourt

Simmonscourt Road, Ballsbridge
Dublin, Ireland, Ireland

A single-day, two-stage SaaStock — mainstage and bootstrap stage running in parallel through the day, an expo hall, and dedicated investor meeting rooms across the RDS. 1,364 attendees from 663 unique SaaS companies, more than double the 2016 inaugural edition.

Recap

What happened at SaaStock Europe 2017.

SaaStock Europe 2017 ran on a single day — September 20, 2017 — in Dublin. 1,364 attendees from 663 unique SaaS companies, more than double the inaugural 643 the year prior. It was the second SaaStock and, by total YouTube view count of the talks recorded that day, the richest pre-2022 edition of the conference. Five of the keynotes filmed at SaaStock 2017 have crossed 17,000 YouTube views in the years since — the strongest single-edition video performance of any SaaStock between 2016 and 2022.

The most-watched 2017 talk was Jean-Christophe Taunay-Bucalo (CRO, TravelPerk) on customer onboarding — 25,518 views. His thesis: "The one thing all SaaS companies have in common is that unless we do the right onboarding, our customers will see no value in the software." Mark McLeod (Founder & MD, SurePath Capital Partners) — 14-year CFO of VC-backed startups including Shopify and FreshBooks, then GP at Canada's largest seed fund — followed with the second-most-watched 2017 talk at 24,207 views: how to build a massive SaaS business selling to SMEs, drawn from a decade of selling exclusively into that market.

David Skok (General Partner, Matrix Partners; author of forEntrepreneurs) anchored the third-most-watched session — "The SaaS founder's journey: what matters at each stage" at 24,020 views — using a three-phase diagram to simplify the one question every CEO grinds on: at each stage of the journey, what should you focus on, and how do you drive total alignment on what matters? Steli Efti (CEO & Co-founder, Close.io) followed at 20,089 views with the operator how-to on designing a killer SaaS sales call. David Darmanin (Founder & CEO, Hotjar) closed the top-five-by-views grouping at 17,653 views with the $0-to-$10M-in-one-straight-line growth engine and the personal story that started him on the path.

Tope Awotona (Founder & CEO, Calendly) gave the hybrid B2B/B2C SaaS keynote that previewed the company's eventual path past $250M ARR. Patrick Campbell delivered the second annual State of SaaS — by 2017 drawn from over 6,000 companies, twice the size of the 2016 dataset. Philippe Botteri (Partner, Accel) sat down with Ryan Smith (CEO, Qualtrics) for a fireside on building a SaaS unicorn — five months before SAP would acquire Qualtrics for $8 billion. Jacco van der Kooij (Winning by Design) made the case for sales as a science, Nathan Barry (Founder & CEO, ConvertKit) walked the bootstrap track through using direct sales to get to $8M ARR, and Carlos Hernandez (CEO, Quaderno) closed the international track from Gran Canaria with a bootstrapped European SaaS story. SaaStock Europe 2018 returned to Dublin the following October as the first SaaStock to break 2,000.

FAQ

Frequently asked about SaaStock Europe 2017.

  • When was SaaStock Europe 2017?

    SaaStock Europe 2017 took place on September 20, 2017 in Dublin, Ireland. It was a single-day conference and the second-ever SaaStock — the first to break 1,000 attendees.

  • How many people attended SaaStock Europe 2017?

    1,364 attendees from 663 unique SaaS companies gathered at SaaStock Europe 2017 in Dublin — more than double the 643 attendees at the inaugural SaaStock 2016.

  • Who spoke at SaaStock Europe 2017?

    The most-watched keynotes at SaaStock Europe 2017 included Jean-Christophe Taunay-Bucalo (CRO, TravelPerk) on customer onboarding (25,518 views), Mark McLeod (SurePath Capital, ex-CFO Shopify/FreshBooks) on selling to SMEs (24,207 views), David Skok (General Partner, Matrix Partners) on the SaaS founder's journey (24,020 views), Steli Efti (Co-founder & CEO, Close.io) on designing a killer SaaS sales call (20,089 views), David Darmanin (Founder & CEO, Hotjar) on the $0-to-$10M growth engine (17,653 views), Tope Awotona (Founder & CEO, Calendly) on hybrid B2B/B2C SaaS, Patrick Campbell (Price Intelligently) on the State of SaaS, and Ryan Smith (CEO, Qualtrics) in a fireside with Accel's Philippe Botteri.

  • Why was SaaStock 2017 notable?

    SaaStock Europe 2017 was the first SaaStock to break 1,000 attendees and is the single richest pre-2022 SaaStock by total YouTube view count — five talks recorded that day have crossed 17,000 views in the years since. It was also the conference that previewed several eventual category leaders: Calendly past $250M ARR, Hotjar acquired by Contentsquare in 2021, and Qualtrics acquired by SAP for $8B just five months after Ryan Smith's SaaStock fireside.

  • When was the next SaaStock after 2017?

    SaaStock Europe 2018 returned to Dublin on October 15–17, 2018 with 2,409 attendees — the first SaaStock to break 2,000 and the first to expand internationally with the SaaStock On Tour series in NYC, Oceania, London, Berlin, Paris, and Helsinki.

Join us at SaaStock Europe 2018.

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