SaaStock speaker
Nick Eriksen
Founder / CEOCo-founder & CPO, Eurekos Systems
- Appearances
- 1
- Years
- 2023
Nick Eriksen, Co-founder & CPO at Eurekos Systems has made 1 SaaStock appearance between 2023, speaking at SaaStock Europe 2023. Talks include "Less Churn, More Loyalty: Making Ongoing Training the Core of Customer Retention". This page collects every recorded SaaStock keynote, fireside chat, panel, and podcast appearance by Nick Eriksen.
Featured talk
Less Churn, More Loyalty: Making Ongoing Training the Core of Customer Retention
Lightning · SaaStock Europe 2023 · Dublin
Most SaaS leaders know a great customer education program can significantly reduce customer churn. What many don't know is the importance of educating customers in all three phases of their journey: Pre-sales, onboarding, and ongoing. In this session, twenty-year industry veteran Nick Eriksen of Eurekos will share best practices, key insights, and new research to help revolutionize your customer education program. You'll learn: • Key education opportunities in each phase of the customer journey • How top SaaS companies train their customers • How to leverage training for lead generation, customer acquisition, and post-sale relationships that leads to increased customer retention, loyalty, and advocacy
Other appearances
Other SaaStock appearances by Nick Eriksen
Less Churn, More Loyalty: Making Ongoing Training the Core of Customer Retention
SaaStock Europe 2023 · Dublin · Lightning
Co-founder & CPO, Eurekos Systems (at the time of the talk)
From the transcript
Most SaaS leaders know a great customer education program can significantly reduce customer churn. What many don't know is the importance of educating customers in all three phases of their journey: Pre-sales, onboarding, and ongoing. In this session, twenty-year industry veteran Nick Eriksen of Eurekos will share best practices, key insights, and new research to help revolutionize your customer education program. You'll learn: • Key education opportunities in each phase of the customer journey • How top SaaS companies train their customers • How to leverage training for lead generation, customer acquisition, and post-sale relationships that leads to increased customer retention, loyalty, and advocacy
All appearances
Every SaaStock appearance by Nick Eriksen
| Year | Conference | Talk | Format |
|---|---|---|---|
| 2023 | SaaStock Europe 2023 · Dublin | Less Churn, More Loyalty: Making Ongoing Training the Core of Customer Retention | Lightning |
FAQ
Frequently asked about Nick Eriksen
Who is Nick Eriksen?
Nick Eriksen, Co-founder & CPO at Eurekos Systems has made 1 SaaStock appearance between 2023, speaking at SaaStock Europe 2023. Talks include "Less Churn, More Loyalty: Making Ongoing Training the Core of Customer Retention". This page collects every recorded SaaStock keynote, fireside chat, panel, and podcast appearance by Nick Eriksen.
How many times has Nick Eriksen spoken at SaaStock?
Nick Eriksen has spoken at SaaStock 1 time between 2023 — including 0 keynotes, 0 fireside chats and panels, and 0 podcast interviews.
What did Nick Eriksen speak about at SaaStock?
"Less Churn, More Loyalty: Making Ongoing Training the Core of Customer Retention" at SaaStock Europe 2023
What is Nick Eriksen's most-watched SaaStock talk?
"Less Churn, More Loyalty: Making Ongoing Training the Core of Customer Retention" delivered at SaaStock Europe 2023.